In that scenario, you may experience Bluetooth connectivity issues or stability with the connection in some scenarios. Although Bluetooth 5.0 is the latest one and most of the next-gen Bluetooth devices do come with it, some other devices may have Bluetooth 4.0 or lower. Ensure both devices are compatible: It’s also possible that your earbuds aren’t compatible with the mobile or laptop due to the Bluetooth version.Keep it charging for at least 30 minutes before checking for the connectivity issue again.
![jabra direct not detecting headset purple jabra direct not detecting headset purple](http://cnsg.imgmarket.net/sgp3/201411/41703_1.jpg)
![jabra direct not detecting headset purple jabra direct not detecting headset purple](https://venturebeat.com/wp-content/uploads/2019/09/skydio2lifestyle-2.jpg)
(Alternatively, wear the earbuds to hear the voice-guided instructions) > If asked, enter 0000 (four zeros) for a PIN. Now, go to the Bluetooth menu on your mobile device and select the Jabra Elite 3 from the list. (Alternatively, simultaneously press the Left and Right buttons) > The LEDs on both earbuds will flash green > Simultaneously press and hold the Left and Right buttons on the earbuds for 3 seconds until the LED on the right earbud flashes blue > The earbuds are now ready to pair with your mobile device.
![jabra direct not detecting headset purple jabra direct not detecting headset purple](https://headsetplus.com/images/Audio320.jpg)
![jabra direct not detecting headset purple jabra direct not detecting headset purple](https://venturebeat.com/wp-content/uploads/2020/04/End-user-controls.png)